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Episode 50 – Building a Customer-centric Company with Manoj Phatak

Episode 50 – Building a Customer-centric Company with Manoj Phatak

Having developed a product is only the beginning. The company must continue to pivot as necessary to be finally molded into one that the customers need and want. As such, the customer has to take center stage in trying to develop that product that will bring the company success. 

Manoj Phatak is the founder & CEO of ArtRatio, a boutique manufacturer of conservation vitrines that incorporate intelligence and connectedness for use in arts, antiques, and the retail space. 

In this Episode:

  • How Manoj got the inspiration for something as unique as ArtRatio as an electronics engineer
  • How the product should be continually modified and built towards what the customers need and how the company should pivot alongside these transformations
  • How to feed customers’ passion in your products by making the whole company and its team members equally passionate about it as well

 

Connect with Manoj Phatak!

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